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Intake Specialist

Position Overview:

Broussard, David, & Moroux is a top personal injury law firm in downtown Lafayette that offers potential for advancement, annual salary increases, holiday bonuses, generous holiday schedule and 100% employer paid benefits for employees. We are currently seeking a passionate and professional Intake Specialist to play a crucial role in the initial interactions with our potential new clients. The ideal candidate will have a professional demeanor, exceptional attention to detail, a passion for assisting others, and a commitment to contributing to the growth of our firm.

Responsibilities:
  • Field new client calls;
  • Document and organize information from new client inquiries;
  • Create and maintain client files;
  • Collaborate with our legal teams in setting up insurance claims and initiating new files;
  • Guide clients through onboarding process, explaining retainer contracts and intake paperwork;
  • Review and respond to online inquiries timely, and
  • Other responsibilities as required from legal teams and intake supervisor.
Qualifications:
  • High school diploma or equivalent;
  • Previous experience in intake, sales, or other similar field;
  • Excellent written and oral communication skills, specifically in through phone and email;
  • Proficiency in Microsoft Word, Excel, and Outlook;
  • Strong attention to detail; and
  • Passionate about helping others and dedicated to excellence.

Previous intake experience, familiarity with personal injury concepts and terminology, and case management software experience preferred.

Compensation:

Compensation is commensurate with experience.

Benefits:
  • 100% employer-paid Health and Life Insurance;
  • Monthly Health Savings Account contribution from employer;
  • 401k contribution after one year;
  • Generous holiday schedule;
  • Employee appreciation and team building events.

We invite you to join a firm where passion, honesty, service, excellence, toughness, and smart thinking converge to create a truly exceptional experience for our clients and a fulfilling journey for our team.

Email us at hr@bdm.law for confidential conversation about what our firm has to offer you.

Client Reviews
★★★★★
Broussard, David & Moroux is a very professional and well-respected law firm. I would refer their services to anyone needing legal assistance. Jeanne-Marie Savoy
★★★★★
Broussard, David & Moroux = The Best Personal Injury Firm in town!!!!! Danielle Richey
★★★★★
Best Lawyers in Acadiana Johnnise Dugar
★★★★★
Amazing personal injury firm. Justice for you is their primary goal. Claire Prejean
★★★★★
Professional personal injury law firm with great integrity and compassion for those seeking justice. Maxine Latiolais