Director of Operations

Location: Lafayette, LA

Broussard, David & Moroux is a top personal injury law firm based in downtown Lafayette with offices in Greater New Orleans that offers potential for advancement, annual salary increases, holiday bonuses, generous holiday schedule and competitive benefits for employees. We are currently seeking an experienced Director of Operations to join our team in our Lafayette office. The ideal candidate is a highly skilled and experienced Director of Operations who will drive operational success while demonstrating a strong commitment to excellence and fostering a positive, collaborative work environment.

As the Director of Operations, you will play a critical role in managing and overseeing the firm's operations. You will work closely with the partners and firm leadership to develop and implement strategies that enhance efficiency, profitability, and overall firm performance. Your responsibilities will include:

• Operational Leadership: Identify and implement Key Performance Indicators (KPIs) to improve operations and profitability. Review and refine operating procedures to achieve efficiencies.
• Strategic Planning: Partner with the leadership team to develop and execute strategic plans that align with the firm’s goals and objectives.
• Case Management System: Lead the implementation and optimization of our Case Management System, ensuring it enhances operational efficiency and data accuracy.
• Financial Management: Analyze financial statements and identify cost-saving opportunities. Produce reports to assess the firm’s financial health and advise on profitability improvement strategies.
• Team Development: Foster a positive team environment, promote excellent legal results and client service, and ensure a talented pool of A-players for future hiring needs. Conduct performance reviews and create incentive plans.
• Facilities Management: Create and maintain aesthetically pleasing and efficient office spaces. Manage all aspects of facilities management, including compliance with safety codes.

The ideal candidate for this role will have a strong background in operations management, preferably within a law firm or professional services environment. The true test will be the aligning with our core values. Needs to be focused on strategic excellence in all aspects of work, passionate about our people and clients, honest in everything, serve others first, and have courage in their convictions.

• Proven experience as a Director of Operations or in a similar senior operational role.
• Strong analytical skills with the ability to create, interpret, and analyze key performance indicators.
• Excellent leadership and team management skills.
• Strategic thinker with the ability to drive growth and improve profitability.
• Exceptional communication and interpersonal skills.
• Familiarity with legal case management systems and technology.
• Strong financial acumen and experience in budget management.

Compensation: Competitive commensurate with experience.

• Annual salary increases
• Holiday bonuses
• Generous holiday schedule
• Health insurance
• Monthly HSA contributions
• 401k contributions after a year of service whether or not the employee contributes
• Competitive pay

We invite you to join a firm where passion, honesty, service, excellence, toughness, and smart thinking converge to create a truly exceptional experience for our clients and a fulfilling journey for our team.

Interested candidates should submit their resume and a cover letter outlining their qualifications and vision for the role to hr@bdm.law.